Best-selling author Jim Ferrell has a TEDX talk on a subject he's covered several times in his work with the Arbinger Institute: conflict resolution. The presentation is applicable to home life, organizations, and beyond. When we stop engaging in self-deception--when we get "out of the box"--we stop viewing others as objects and instead as people with inherent worth and dignity. This can bring us a step closer to a more human economy and business.
1. He's authored several Mormon-themed books, most recently Falling to Heaven: The Surprising Path to Happiness (Salt Lake City: Deseret Book, 2012).
2. See Leadership and Self-Deception: Getting Out of the Box (San Francisco: Berrett-Koehler Publishers, Inc., 2010) and The Anatomy of Peace: Resolving the Heart of Conflict (San Francisco: Berrett-Koehler Publishers, Inc., 2006).